Hello Sisters, Brothers and Friends,
Recently, we learned that the employer was considering putting its long-service and retirement recognition program on hold until further notice. Under this program, employees are recognized for their service on their anniversary date at various intervals, as well as at retirement, and receive a plaque and a gift.
| DATE: July 3, 2024 | TIME: 1pm-4pm | |
| BRANCH: ABSB and CVB | UNION: UTE | |
| LOCATION/FORMAT: Hybrid - In-person (395 Terminal Ave - Room 8005 8th floor, Ottawa) and virtual (MS Teams) | ||
|
MANAGEMENT ATTENDEES: | ||
DATE: February 6, 2024 TIME: 1pm-4pm
BRANCH: ABSB and CVB UNION: UTE
LOCATION/FORMAT: Hybrid - In-person (395 Terminal Ave - Room 8005 8th floor, Ottawa) and virtual (MS Teams)
Sisters, Brothers and Friends,
As you should be aware by now, the Canada Revenue Agency has decided to implement a moratorium on the administrative conversion of term employees under its Staffing Program.
This moratorium will take effect on Monday, April 8, 2024, and will remain in place until further notice. During this period, service by term employees will not count towards the three (3) years of cumulative service required for administrative conversion to indeterminate (permanent) status.
Sisters, Brothers and Friends,
For MEMORANDUM OF AGREEMENT
The Union of Taxation Employees (“The Union”)
And
Canada Revenue Agency (“The Employer”)
Herein after collectively referred to as “The Parties”
Changes to Section 5.5.4 of The Employer’s Procedures for staffing (Staffing Program)
Hello Sisters, Brothers and Friends,
Over the past few weeks, the Canada Revenue Agency (CRA) and the Union of Taxation Employees (UTE) National Office have held discussions regarding upcoming changes to work schedules at the CRA Contact Centres. According to the employer, these changes will enable it to meet call demand by redistributing its network's capacity. These meetings were convened in accordance with the collective agreement, and at the invitation of the CRA, to discuss a proposed new schedule concerning the Hours of Work for its Contact Centres.
Sisters, Brothers and Friends,
As you are probably aware, the Canada Revenue Agency decided last May not to renew the contracts of over 2,000 agents working in its Contact Centres.
As we predicted, the result was immediate. Taxpayers have been waiting on average more than three (3) hours since the start of the summer to get answers to their questions. And that's if they don't simply lose patience and abandon their call altogether.
Hello Sisters, Brothers and Friends,
In April, we asked you to boycott National Public Service Week because we were outraged over the employer’s unnecessary use of the moratorium on term conversions. Since then, the Canada Revenue Agency (CRA) chose to follow Treasury Board and require workers to report to the office a minimum of three days a week starting in September. At the same time, the employer advised us that approximately 2,000 of our term members working in its Contact Centres would see their contracts expire on May 10, not to be renewed.
